Last Updated: 4th July 2024
Thank You for using wedissimo!
Introduction
This data privacy policy (‘Data Privacy Policy’) incorporates Our Website Terms & Conditions (‘Terms’). Capitalised terms within this Data Privacy Policy have the meanings set out within Our Terms, or are otherwise defined within this Data Privacy Policy. We are committed to protecting Your privacy and ensuring the security of Your personal data. This Data Privacy Policy explains how We collect, use, disclose, and protect Your information when You interact with Our website. By using Our website, You consent to the practices described in this policy.
Information We Collect
We may collect the following types of information from You:
- Personal Information: When You interact with Our website, We may collect personal information that You provide voluntarily, such as Your name, email address, information about Your wedding date, and other contact details. This could happen when You register an account or otherwise login to the Website.
- Content You Submit via the Website: When you submit a query to any of the Suppliers listed on the Website, We may monitor and collect that content to assist with your enquiry or booking and to ensure compliance with Our Terms.
- Your Booking Details: When You make a booking via the Website, Our payment provider will take Your card details via a secured method, and We will otherwise collect other details about Your booking to pass on to Our Suppliers.
- Device and Usage Information: We automatically collect certain information about Your device and how You interact with Our website, such as Your IP address, browser type, operating system, pages visited, and the time and date of Your visits.
- Cookies and Similar Technologies: We may use cookies and similar technologies to track Your usage patterns, personalise Your experience, and deliver targeted advertisements. You can adjust Your cookie preferences by clicking on the small cookie icon on Your screen at any time.
- Voice recordings and transcription and summary of calls You make via the Website, or facilitated by Wedissimo, including via Google Meets, CatchApp or related technology.
How We Use Your Information
We use Your information for Our legitimate business purposes, including:
- Providing Services: We use Your personal information to fulfil Your requests, process transactions, and provide the services You have requested. This includes sharing Your personal information with relevant Suppliers so that they can perform the services that You have ordered via the Website.
- Improving Our Website: We analyse usage data to understand how Our website is used, identify areas for improvement, and enhance user experience.
- Quality Assurance: We use transcripts of calls made between You and Suppliers and/or clients on the Wedissimo platform, including calls coordinated on Google Meets, and arranged via CatchApp or similar technology, to help monitor such calls for quality assurance purposes, and to ensure that Suppliers and clients act in accordance with Our policies on disintermediation.
- Marketing and Advertising: We may use Your information to send You promotional materials and deliver targeted advertisements based on Your interests and preferences.
Sharing Your Information
We may share Your information with the following parties:
- Our service providers: We may share Your personal information with trusted third-party service providers who assist us in operating Our website and providing services to you. This includes Our Website hosting companies, and Website developers, including companies based in countries outside of the EEA.
- Suppliers: We may share Your personal information with Suppliers so that they can provide the services that You have ordered via the Website.
- Customers: if You are a Supplier, we may share Your personal information with customers who have booked Your services via the Website.
- Legal Compliance: We may disclose Your information if required by law, to protect Our rights, or to comply with legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of Our assets, Your information may be transferred as part of the transaction.
Your Rights
You have certain rights regarding Yourpersonal information, including:
- Access: You can request access to the personal informationWehold about you.
- Correction: If You believe Yourpersonal information is inaccurate or incomplete, You may request its correction.
- Erasure: You can request the deletion of Yourpersonal information, subject to legal requirements.
- Objection: You have the right to object to the processing of Yourpersonal data, including for direct marketing purposes.
Data Deletion
You can delete their account in the Account/Settings section (there’s a link at the bottom of the form).
Data Security
We take data security seriously and have implemented measures to protect Your information from unauthorised access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is entirely secure, so We cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If You are a parent or guardian and believe We may have collected information from Your child, please contact us immediately.
Changes to this Policy
We may update this Data Privacy Policy from time to time to reflect changes in Our practices or for legal or regulatory reasons. We will notify You of any material changes by posting the updated policy on Our website.
Contact Us
If You have any questions or concerns about this Data Privacy Policy or Yourpersonal information, please contact us at legal@wedissimo.com.
By using Our website, You agree to the terms of this Data Privacy Policy. We encourage You to review this policy periodically to stay informed about how We are protecting Your information.
Law and Jurisdiction
In case any disputes or legal issues arise concerning this Data Privacy Policy, You and We each agree that the courts in England and Wales have the exclusive jurisdiction and authority to resolve these matters. The laws of England will govern the interpretation, validity, and enforcement of this Data Privacy Policy.